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FAQ

Ketepateashop is an online marketplace that gives you a wide variety of unique Ketepa Teas which can be shopped from the comfort of your house, office or even on transit. Items bought are delivered at your doorstep.

Ketepa promises to provide you with the best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package is delivered to you intact and on time by our delivery partner. Just proceed with your order and we’ll do the rest.

Delivery in Other Cities within Kenya and International orders. :-

  • Delivery depends on City and Countries =Charges would be confirmed upon City & Address.

We accept the following payment methods:

  • Credit card.
  • Debit card.
  • Mpesa.
  • Airtel Money.

https://i0.wp.com/www.ketepateashop.com/wp-content/themes/present/images/payment.png?ssl=1

International orders generally take between 2-4 working days to arrive. A delivery within Kenya usually takes 1-2 working days.

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
Our webshop is dedicated to consumers, so you shall receive an invoice after your payment for the order has been successful. It is not possible to receive an invoice in advance of payment.
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